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Shipping Policy

**Shipping Policy for GOT IT - www.gotit.org.in**

Thank you for choosing GOT IT as your preferred shopping destination. Our Shipping Policy aims to provide you with transparent guidelines regarding the shipping process for your orders. By making a purchase on our website, you agree to the following terms and conditions:

**1. Shipping Destinations**

1.1. We are delighted to offer shipping services exclusively within India. Regrettably, we do not facilitate international shipping at present.

**2. Free Shipping**

2.1. Experience the convenience of complimentary shipping when your order total reaches or exceeds Rs. 799. Orders below this amount will be subject to standard shipping rates.

**3. Advance Payment for Pre-Owned Smartphones**

3.1. For pre-owned smartphones, an additional 10% of the product's price will be requested as an advance payment before the shipping process commences. This policy ensures a seamless transaction and the secure delivery of your device.

**4. Tracking and Notifications**

4.1. Upon processing and shipping of your order, you will receive tracking details via SMS and WhatsApp. This enables you to stay informed about the status and whereabouts of your delivery.

**5. Contacting Support**

5.1. For any inquiries or concerns regarding the delivery of your order, please don't hesitate to reach out to our dedicated customer support team. You can contact us at (https://www.gotit.org.in/got-it/contact-us). We are committed to addressing any delivery-related queries and ensuring a satisfactory shopping experience.

**6. Minimum and Maximum Delivery Timeline**

6.1. Our standard delivery timeline ranges from 3 to 10 days from the date of order placement. While we endeavor to deliver your order within the shortest possible timeframe, please note that deliveries may take up to a maximum of 10 days.

At GOT IT, your satisfaction is paramount. We strive to provide you with dependable shipping services and exceptional customer support. Please feel free to review our Shipping Policy as required, as it may be subject to updates. Thank you for choosing Got It, and we eagerly anticipate serving you.